Distance Sales Agreement
All users are deemed to have read and accepted the Distance Selling Agreement upon completing their membership process. The Distance Selling Agreement is a Distance Selling Agreement between "kdnz" and the "Customer" conducted in a Virtual Environment.
Article - 1
The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Implementation of Distance Contracts of the Law No. 4077 on the Protection of Consumers, in relation to the sale and delivery of the product, the following characteristics and sales price of which are specified, sold by the seller to the buyer.
Article - 2
SELLER INFORMATION:
Company Title: KDNZ
Tax Office: Seyhan Tax Office
Tax Number:
Workplace Address: BELEDİYE EVLERİ MAH. 84284 STREET NO: 2 A ÇUKUROVA/ADANA
Business Phone: +90 (530) 183 97 68 (whatsapp line)
Business Email: kdnzstore@gmail.com
Article 3
BUYER INFORMATION
All members: kdnz.com.tr Company's e-commerce store www.kdnz.com.tr All buyers who are members of the website and make purchases. (Hereinafter referred to as buyers or customers).
Article 4
SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION: The type, quantity, brand/model, color, quantity, sales price, and payment method of the goods/product or service are as stated on the website, and these commitments are subject to change without notice to the buyer. This product information is communicated to the customer via email.
Article 5
GENERAL PROVISIONS
5.1 - The BUYER declares that he/she has read and is aware of the basic characteristics, sales price, payment method and all preliminary information regarding delivery of the contractual product specified in Article 4 and has given the necessary confirmation electronically.
5.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address specified by the buyer within the period specified in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to whom the product is to be delivered does not accept the delivery.
5.4 "The SELLER is responsible for delivering the contractual product intact, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.
5.5 - Delivery of the contracted product requires that this contract be electronically approved and the purchase price be paid using the Buyer's preferred payment method. If, for any reason, the product price is not paid or is cancelled in bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
5.6 - If, after delivery of the product, the relevant bank or financial institution fails to pay the SELLER the price of the product due to the unfair or illegal use of the Buyer's credit card by unauthorized persons, not due to the Buyer's fault, the BUYER must return the product, which was delivered to the BUYER or to the person or institution specified in the sales contract, to the SELLER within 3 business days. In such a case, the shipping costs are the Buyer's responsibility.
5.7 - If the SELLER is unable to deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruptions, the SELLER is obligated to notify the BUYER. In such cases, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a comparable product, if any, and/or postponement of the delivery period until the impeding condition is resolved. If the BUYER cancels the order, the SELLER shall initiate the cancellation of the BUYER's credit card receipt and the refund of the relevant amount to the BUYER's account within 7 days, and the transaction shall be notified to the BUYER via e-mail. In such cases, the SELLER shall not be held responsible for any delays caused by the bank.
5.8 - If the products delivered to the BUYER and/or the person and/or institution to which the BUYER requested delivery are defective or broken, the relevant product(s) must be returned to the SELLER within 7 days of the date of receipt by the BUYER for necessary repair or replacement under warranty conditions, with shipping costs covered by the SELLER. In such a case, after the 7-day period expires, the BUYER must return the product to the relevant service center.
5.9- This contract becomes valid after it is electronically approved by the buyer (after membership is completed) and delivered to the address.
Article 6
RIGHT OF WITHDRAWAL: The Buyer has the right of withdrawal within seven (7) days from the delivery of the contractual product to them or to the person/entity at the address they have provided. To exercise the right of withdrawal, the Seller must be notified by fax or e-mail within this period, and the product must be unused and its packaging undamaged, in accordance with the provisions of Article 7. In the event of exercising this right, a copy of the cargo delivery report certifying that the product delivered to a third party or the Buyer was sent to the Seller and the original sales invoice must be returned. Within seven days following the receipt of these documents, the SELLER must initiate an action with the relevant bank to have the product price refunded to the Buyer's credit card account. The SELLER cannot be held responsible for any problems on the bank's part in the refund of the product price. If the original sales invoice is not sent, value added tax and any other legal obligations will not be refunded. The shipping cost of the product returned due to the right of withdrawal is the responsibility of the BUYER. Additionally, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly or have expired. The right of withdrawal for all types of software and programs, DVDs, VCDs, CDs, and cassettes, computer and stationery consumables (toner, cartridges, ribbons, etc.), and all cosmetics is subject to the condition that the product packaging is unopened, undamaged, and unused.
Article 7
AUTHORIZED COURT: Consumer Arbitration Committees and CONSUMER COURTS at the BUYER's or SELLER's place of residence shall have jurisdiction over the implementation of this agreement, up to the value declared by the Ministry of Industry and Trade. If the order is confirmed electronically, the BUYER is deemed to have accepted all provisions of this agreement.